Contact Us
We'd love to hear from you! Whether you have a question about your order, need help with a return, or just want to say hi, our team at Plum Alley is here to help.
Get in Touch
Email:
info@plumalley.shop. We typically respond within 24 hours (Tuesday–Friday).
Phone:
+1 478-275-1972. Available Tue–Fri, 10 AM–6 PM (EST)
Business Hours
2032 Veterans Blvd, Dublin, GA 31021, USA. Emails and chat messages received outside these hours will be answered the next business day)
Live Chat: Need a quick answer? Chat with one of our support advisors directly on our website — just click the chat icon in the bottom corner of any page. Our team is available during business hours to help with order tracking, returns, sizing, and more.
Mailing Address: Plum Alley, 2032 Veterans Blvd, Dublin, GA 31021, USA
Before You Reach Out
For faster help, please have your order number ready when contacting us — you can find it in your order confirmation email.
- Questions about an order? See our Shipping Policy
- Need to return or exchange something? See our Return & Refund Policy or visit our Return Center
- Questions about a payment or charge? See our Payment Policy