Terms of service

Last updated: August 1, 2026

Welcome to Plum Alley. These Terms of Service ("Terms") govern your access to and use of plumalley.shop (the "Site") and any purchases made through it. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully before using our Site.

1. About Us

Plum Alley is an online retailer of women's clothing fashion and accessories, operating at:

Plum Alley, 2032 Veterans Blvd, Dublin, GA 31021, USA
Email: info@plumalley.shop
Phone: +1 478-275-1972

2. Eligibility

By using our Site, you confirm that you are at least 18 years old, or are accessing the Site under the supervision of a parent or legal guardian. Our Site is intended for use by residents of the United States.

3. Account Registration

You may be able to create an account to track orders and check out faster. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at info@plumalley.shop if you suspect any unauthorized use of your account.

4. Products & Pricing

We make every effort to display our products and their prices accurately. However:

  • Colors may vary slightly due to monitor settings and photography.
  • We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time without prior notice.
  • In the event of a pricing error, we will contact you before processing your order, as outlined in our Payment Policy.

5. Orders & Payment

By placing an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or unavailable inventory.

Full payment is required at the time of order, in accordance with our Payment Policy. All accepted payment methods, currency, and billing terms are detailed there.

6. Shipping & Delivery

Shipping timeframes, rates, and related terms are outlined in our Shipping Policy. Estimated delivery dates are not guaranteed and may be affected by carrier delays or other factors beyond our control.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined there, including return windows, non-returnable items, and refund methods.

8. Intellectual Property

All content on this Site — including text, graphics, logos, product images, and design — is the property of Plum Alley or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this Site without our prior written consent.

9. Prohibited Uses

You agree not to use our Site to:

  • Violate any applicable law or regulation
  • Submit false, fraudulent, or misleading information
  • Attempt to gain unauthorized access to our systems, accounts, or data
  • Interfere with the security or proper functioning of the Site
  • Use automated systems (bots, scrapers) to access the Site without our permission

We reserve the right to suspend or terminate access to any user who violates these Terms.

10. Third-Party Links & Services

Our Site may use third-party services, including Shopify for e-commerce functionality and Google Analytics for website performance tracking, as described in our Privacy Policy. We are not responsible for the content, policies, or practices of any third-party sites linked from our Site.

11. Limitation of Liability

To the fullest extent permitted by law, Plum Alley shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products, including but not limited to shipping delays, product unavailability, or third-party service interruptions.

Our total liability for any claim related to a purchase shall not exceed the amount you paid for the product(s) in question.

12. Disclaimer of Warranties

Our Site and products are provided "as is" without warranties of any kind, either express or implied, except as required by applicable consumer protection law.

13. Indemnification

You agree to indemnify and hold harmless Plum Alley, its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.

14. Governing Law

These Terms are governed by the laws of the United States, without regard to its conflict of law principles.

15. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@plumalley.shop
Phone: +1 478-275-1972
Address: 2032 Veterans Blvd, Dublin, GA 31021, USA
Business Hours: Tue–Fri, 10 AM–6 PM (EST)